Who is responsible
The controller of the personal data processed on sharpspicks.io, in AsianHub (asianhub.sharpspicks.io) and in our Telegram bots is SHARPS PICKS. For anything about your data, write to us through the channels on our contact page (on Telegram, @sharpspickssupport).
This policy applies to anyone who visits the website, uses the bots or subscribes to or uses our services (AsianHub, Small Leagues and Big Leagues). As an international reference we follow the principles of the General Data Protection Regulation (GDPR): only the data needed, for specific purposes, for no longer than necessary and kept secure.
Which data we process and why
We do not process special categories of data (health, beliefs…), we do not build advertising profiles and we do not sell your data.
On what legal basis
- Contract: providing the service you subscribe to (bots, AsianHub, picks), handling payments, renewals and reminders, and supporting you.
- Legitimate interest: the security of the site and accounts, preventing fraud and shared accounts, and keeping technical logs. You can object (explained under “Your rights”).
- Consent: Google Analytics. You can withdraw it at any time; it does not affect what was done before.
- Legal obligation: keeping payment records where a law requires it.
How long we keep them
Who we share them with
Only with the providers we need to run the service:
- Hetzner (Germany): the servers and backups, in data centres in the European Union.
- Cloudflare (United States): delivery network and security for the website and AsianHub; it sees your IP address and the requests you make.
- Telegram: the bots, logging in to AsianHub with Telegram and support all run inside Telegram, which processes your data under its own privacy policy.
- Google (United States): Google Analytics, only if you accept it, and Google Fonts.
- Payment networks (Tron, Ethereum, BNB Smart Chain and Solana) and the public services we use to query them: payments are recorded on those blockchains, which are public and permanent; nothing written there can be deleted.
- Development and maintenance tools, including artificial intelligence assistants, only when needed to maintain or repair the service.
We do not share your data with bookmakers or advertisers.
International transfers
Some of those providers are outside your country or the European Economic Area (for example, in the United States). In those cases we rely on the safeguards they offer their customers, such as standard contractual clauses.
Your rights and how to exercise them
- Access: know which of your data we hold and get a copy.
- Rectification: correct any that are wrong.
- Erasure: have us delete data that is no longer needed or that you ask us to delete.
- Restriction and objection: have us stop using them for something specific, for example shared-account detection.
- Portability: receive your data in a format you can take elsewhere.
- Withdraw consent for analytics with “Cookie settings”, in the footer of every page.
To exercise them, write to @sharpspickssupport from the same Telegram account you use the service with (so we know it is you) and tell us what you want. It is free, and we answer as soon as possible and within one month at the latest.
If we delete your account and subscription data, you lose access to the services. What is on a blockchain cannot be deleted, and some payment records may have to be kept where a law requires it.
You can also complain to the data protection authority in your country.
Security
Encrypted connections (HTTPS), protected session cookies, restricted access to the servers, passwords stored only as protected hashes, and backups. No system is infallible: if a security problem affected you, we would tell you.
Minors
Our services are for over-18s only. We do not knowingly process data about minors; if you think a minor has given us data, write to us and we will delete it.
Automated decisions
We make no automated decisions that significantly affect you. The “possible shared account” warning (based on the IPs, countries and devices of the last 7 days) is only seen by the team, who make any decision.
Changes to this policy
If we change anything important, we will publish it here with the new date.